The vision for the STAR application had always included mobile data capture however was not developed alongside the web application. As a live application the challenge was to integrate a mobile data capture solution to fit in with the established data and structures while providing flexibility for offline capture.
DELWP also required this solution to be available across the state to all field employees and be simple to use to assist with change management for the officers. Essential to the success of this project was consultation with each of the regional reporting areas to unify the fields they collected. This solution needed to provide the regional reporting areas with the ability to continue to report on their existing metrics while ensuring they captured the core fields required for centralised reporting.